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Frustratingly Easy Agentic RAG via Portable Skills: A Case Study in Customer Support

arXiv:2610.14428v1 Announce Type: new Abstract: Enterprise workflow automation typically requires retrieving a complete and accurate set of relevant information from large operational document corpora (SOPs, policy documents) given a specific scenario or request. In customer support (CS), for examp…

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  1. 2026-10-14 04:00 · arXiv cs.AI
    Frustratingly Easy Agentic RAG via Portable Skills: A Case Study in Customer Support

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