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Half of Shoppers Don't Want an AI Agent Buying for Them

What did Salesforce's holiday shopping survey find? Shoppers use AI to decide what to buy, then buy it themselves. In a Salesforce survey of more than 2,500 shoppers in the US, UK, Canada and Australia, 49% said they don't want an AI agent browsing or buying for them at all, and 73% aren't comforta…

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  1. 2026-11-13 15:15 · DEV Community — AI
    Half of Shoppers Don't Want an AI Agent Buying for Them

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