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Has anyone else had a terrible experience with OpenAI Support? (I feel like I’m talking to Alexa)

I deliberately asked the OpenAI Support chatbot to escalate my issue to a human. It assured me that it would. What I got instead were emails that were very clearly written by AI, although this was never disclosed anywhere. The conversation then became something I normally only experience with Alexa…

Read the full story at r/OpenAI ↗

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  1. 2026-09-26 22:05 · r/OpenAI
    Has anyone else had a terrible experience with OpenAI Support? (I feel like I’m talking to Alexa)

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