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How Do AI Chatbots Improve Customer Relationship Management?

This story is from 2026-09-03. It is preserved in the archive; the latest stories are on the live feed.

Customer relationship management is about more than storing contact information. Businesses need to communicate with customers, answer questions, follow up with leads, understand customer needs, and provide helpful support at the right time. As customer interactions increase, handling every convers…

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  1. 2026-09-03 13:45 · DEV Community — AI
    How Do AI Chatbots Improve Customer Relationship Management?

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