how do teams catch AI chatbots giving customers wrong answers? ours promised free repairs
so we moved our support bot onto our own self-hosted model earlier this year so customer data stays in house. It answers from our help docs with RAG and for months it was fine and just ast week a customer sent a screenshot where the bot told him accidental damage was covered under warranty and we’d…
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- 2026-10-17 16:55 · r/LocalLLaMA
how do teams catch AI chatbots giving customers wrong answers? ours promised free repairs