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How do you debug a voice agent that claims a tool succeeded when it actually failed?

This story is from 2026-08-28. It is preserved in the archive; the latest stories are on the live feed.

I’ve been exploring a frustrating voice-agent failure mode: A caller asks to cancel an appointment. The agent calls the cancellation tool, the tool returns an error, but the agent confidently tells the caller, “Your appointment has been cancelled.” The individual logs contain the evidence, but find…

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  1. 2026-08-28 09:11 · r/AI_Agents
    How do you debug a voice agent that claims a tool succeeded when it actually failed?

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