How do you decide when an AI agent should hand a conversation to a human in a regulated workflow?
Building or evaluating agents for healthcare or finance, the handoff point seems harder to get right than the answers themselves. Do you trigger it on confidence scores, specific topics, user frustration, or a fixed rule like “anything involving account or patient data”? And when it does hand off,…
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- 2026-10-25 08:23 · r/AI_Agents
How do you decide when an AI agent should hand a conversation to a human in a regulated workflow?