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How do you measure agent ROI in a way finance actually believes?

Every ROI number I've seen for agents falls apart the same way: "saved 40% of ticket time" turns into "so can we cut 40% of headcount?" and nobody can answer. I've been thinking about what a number finance would accept looks like. My current take: Only count work the outside system confirmed (refun…

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  1. 2026-10-07 21:53 · r/AI_Agents
    How do you measure agent ROI in a way finance actually believes?

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