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How do you stop an AI sales agent from following up at the wrong time?

This story is from 2026-09-17. It is preserved in the archive; the latest stories are on the live feed.

Imagine an agent schedules a follow-up email, but the lead replies on WhatsApp before it goes out. Or a sales rep takes over the conversation while the agent still has messages queued. For people building these systems, how do you keep the agent aware of those changes? Does it check the latest conv…

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  1. 2026-09-17 07:16 · r/AI_Agents
    How do you stop an AI sales agent from following up at the wrong time?

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