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How far we are from replacing all the live call center reps with the AI bots?

This story is from 2026-09-15. It is preserved in the archive; the latest stories are on the live feed.

I'm wondering how many years until there will be no need for a human call center rep. True, there are a lot of people who want to speak with a live agent, but AI agents can be trained speaking just like humans, with "umh" and "like", "you know", and show basic emotions such as frustration, slight a…

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  1. 2026-09-15 01:32 · r/AI_Agents
    How far we are from replacing all the live call center reps with the AI bots?

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