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How to Build an AI Customer Support Chatbot (and Make It Upsell)

This story is from 2026-09-14. It is preserved in the archive; the latest stories are on the live feed.

You can spin up a fully-featured chatbot that fields common support tickets and nudges customers toward higher-margin products in under a day. The bot will sit behind a webhook, use OpenAI's GPT-4o for natural-language understanding, pull product data from a vector store for retrieval-augmented gen…

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  1. 2026-09-14 16:30 · DEV Community — AI
    How to Build an AI Customer Support Chatbot (and Make It Upsell)

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