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How to test an AI chatbot before launch

Most AI chatbots look good in a demo. Someone asks five sensible questions, the bot answers well, and everyone agrees it is ready. Then real customers arrive, ask the sixth question, and the bot confidently gives a wrong answer about a refund policy or a price. The difference between a demo and a p…

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  1. 2026-11-13 08:26 · DEV Community — AI
    How to test an AI chatbot before launch

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