How We Eliminated Support Tickets with an AI Bot Trained on Our Markdown Docs (And $0/mo Cost)
This story is from 2026-10-23. It is preserved in the archive; the latest stories are on the live feed.
When building our core product, AheadOdds , we hit a classic dilemma every small team faces: user support . We needed a way to help visitors and users navigate our product 24/7. However, hiring a full-time support agent was way out of budget, and existing AI chatbots on the market were charging ste…
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- 2026-10-23 05:54 · DEV Community — AI
How We Eliminated Support Tickets with an AI Bot Trained on Our Markdown Docs (And $0/mo Cost)