How we made 2,000 customer conversations queryable in a few hours
This story is from 2026-09-08. It is preserved in the archive; the latest stories are on the live feed.
A scheduled run processed roughly 2,000 airline support conversations in a few hours. Once processing finished, leadership could ask questions in plain language and receive answers in seconds without rerunning the analysis. That separation between evaluation and retrieval was the central architectu…
Read the full story at DEV Community — AI ↗
Timeline · 1 report
- 2026-09-08 20:32 · DEV Community — AI
How we made 2,000 customer conversations queryable in a few hours