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I built a customer support agent on Amazon Bedrock AgentCore — and it refused to say my name

This story is from 2026-10-12. It is preserved in the archive; the latest stories are on the live feed.

I spent ten years in asset management, most of it translating what portfolio managers and quants built into something clients could actually follow. Now I build agents. It turns out the job is weirdly similar: an agent is mostly a translation layer between a person asking a vague question and a set…

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  1. 2026-10-12 08:30 · DEV Community — AI
    I built a customer support agent on Amazon Bedrock AgentCore — and it refused to say my name

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