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I built a natural language IVR that routes callers without phone trees

This story is from 2026-08-28. It is preserved in the archive; the latest stories are on the live feed.

I put together a Python/Flask example for replacing a traditional “press 1, press 2” IVR with a natural language voice flow. Instead of forcing callers through a fixed menu, the app lets them say what they need. It answers the call with Telnyx Call Control, generates a dynamic greeting from menu co…

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  1. 2026-08-28 21:43 · r/ArtificialInteligence
    I built a natural language IVR that routes callers without phone trees

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