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I built a phone agent for government counters. It couldn't press 1.

This story is from 2026-09-14. It is preserved in the archive; the latest stories are on the live feed.

Finding out what to bring to a government counter usually means going there. The web page is stale, the answer that matters — do they take card, do I need the original, do I need an appointment first — lives in a clerk's head, and you learn it after the queue. So I built a phone agent that calls th…

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  1. 2026-09-14 05:58 · DEV Community — AI
    I built a phone agent for government counters. It couldn't press 1.

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