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I Built a Support Agent That Never Forgets

This story is from 2026-09-29. It is preserved in the archive; the latest stories are on the live feed.

I Built a Support Agent That Never Forgets Every engineer knows the frustration of broken support systems. Customers repeat the same issue, agents dig through old tickets, and chatbots spit out generic answers. I wanted to fix that by building something different: a support agent that doesn’t forge…

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  1. 2026-09-29 02:53 · DEV Community — AI
    I Built a Support Agent That Never Forgets

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