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I Let an AI Chatbot Answer Buyer Questions. It Almost Cost a Deal

This story is from 2026-09-02. It is preserved in the archive; the latest stories are on the live feed.

A real estate website can generate a buyer inquiry in seconds, but one wrong chatbot answer can undo the trust behind that inquiry just as quickly. The problem is not whether an AI chatbot can respond instantly; it can. The real question is whether it knows what it should answer, what it should ver…

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  1. 2026-09-02 12:05 · DEV Community — AI
    I Let an AI Chatbot Answer Buyer Questions. It Almost Cost a Deal

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