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I stopped babysitting my support bot when I added a reviewer agent prompt after every draft

This story is from 2026-08-26. It is preserved in the archive; the latest stories are on the live feed.

A reviewer agent prompt did more for my support automation than another week of prompt tweaking. I kept trying to make one model call classify the ticket, draft the reply, enforce policy, and check tone. Bad idea. What finally worked was splitting the workflow into 3 steps: Classify Draft Review Th…

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  1. 2026-08-26 21:53 · DEV Community — AI
    I stopped babysitting my support bot when I added a reviewer agent prompt after every draft

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