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Integrating LLM into Customer Support Chatbots using Oxlo

This story is from 2026-09-21. It is preserved in the archive; the latest stories are on the live feed.

Integrating large language models into customer support chatbots has moved from experiment to production requirement. The challenge is no longer whether an LLM can draft a response, but whether you can afford to feed it full conversation histories, knowledge base articles, and tool results on every…

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  1. 2026-09-21 23:35 · DEV Community — AI
    Integrating LLM into Customer Support Chatbots using Oxlo

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