Introduction to Large Language Models: What You Need to Know
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We are going to build a support ticket triage agent that reads incoming customer messages, classifies the issue, looks up account details via a mock tool, and drafts a response. This saves time if you run a help desk and want to cut first-response latency before a human takes over. I use Oxlo.ai be…
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- 2026-09-18 01:36 · DEV Community — AI
Introduction to Large Language Models: What You Need to Know