Is a Chatbot Worth It for a Small Business? An Honest Test
This story is from 2026-10-18. It is preserved in the archive; the latest stories are on the live feed.
The answer depends on three conditions, not on the product. Here is the scoring sheet, the honest no, and the cheaper alternatives that win more often than anyone admits. A two-chair barbershop paid for setup and a monthly subscription on a chatbot that handled nine conversations in its first month…
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- 2026-10-18 04:28 · DEV Community — AI
Is a Chatbot Worth It for a Small Business? An Honest Test