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Is anyone using AI agents to handle customer support?

I've been looking into AI agents for customer support and wanted to hear how they're working out for teams that use them. Came across Cresta while checking out different platforms, it looks interesting since it can handle customer calls and chats with AI while also helping human reps during live co…

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  1. 2026-10-09 20:44 · r/AI_Agents
    Is anyone using AI agents to handle customer support?

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