AINewsnow

Is Cresta a good AI agent?

This story is from 2026-09-01. It is preserved in the archive; the latest stories are on the live feed.

We’re a pretty big team and looking to implement an AI agent for a lot of the repetitive work in our contact center. This is one of the tools we’ve been looking at and so far most of the reviews seem pretty good. Im interested on how it handles real contact center workloads and whether the setup is…

Read the full story at r/AI_Agents ↗

Timeline · 1 report

  1. 2026-09-01 22:22 · r/AI_Agents
    Is Cresta a good AI agent?

More stories

  1. Anthropic says Claude 'leads' 26 percent of its AI R&D work — Engadget
  2. Gemini Hacked Three Companies in First Known Breakout by Google’s AI — Wall Street Journal Technology
  3. Introducing Kimi K3 on Amazon Bedrock — AWS Machine Learning Blog
  4. Optimizing agent system prompts with Amazon Bedrock AgentCore — AWS Machine Learning Blog
  5. Introducing Amazon SageMaker HyperPod Inference Gateway — AWS Machine Learning Blog
  6. Introducing Astra for Law — OpenAI News
  7. Alibaba ships Qwen3.8-Omni-Flash to watch, listen and call tools — r/LocalLLM
  8. OpenAI reveals cases of ‘concerning’ AI behaviour as it announces new disclosure system — The Guardian AI

Get the daily brief of stories like this at 6:30 every morning →