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Live Nation Scales One Support Agent Across All Its Venues Instead of Building Many

This story is from 2026-09-25. It is preserved in the archive; the latest stories are on the live feed.

Salesforce News reports that Salesforce and Live Nation Entertainment announced, at Dreamforce on September 16, 2026, an expansion of Agentforce to bring 24/7 fan support to Live Nation venues across the U.S. The expansion builds on a pilot at BottleRock Napa Valley, where Live Nation deployed an a…

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  1. 2026-09-25 01:08 · DEV Community — AI
    Live Nation Scales One Support Agent Across All Its Venues Instead of Building Many

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