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LLM vs Rule-Based Systems: A Comparison

This story is from 2026-09-04. It is preserved in the archive; the latest stories are on the live feed.

We are building a refund triage agent that routes customer requests through hard rules first, then falls back to an LLM when the case is ambiguous. This hybrid approach keeps deterministic cases fast and cheap while letting the model handle edge cases that do not fit a decision table. I will walk t…

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  1. 2026-09-04 15:36 · DEV Community — AI
    LLM vs Rule-Based Systems: A Comparison

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