Log Every "I Don't Know": A Tiny Python Webhook That Shows When a Packaged Chatbot Has Hit Its Limits
Most packaged chatbot tools can send a webhook when a conversation event happens. If yours can fire one on a fallback (the bot did not understand) or a handover request, you can collect hard evidence for a decision many owners make on gut feel: whether to go with custom AI or stay with an off-the-s…
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- 2026-11-14 15:04 · DEV Community — AI
Log Every "I Don't Know": A Tiny Python Webhook That Shows When a Packaged Chatbot Has Hit Its Limits