Macmillan withdraws internal AI assistant after employee complaints
This story is from 2026-10-28. It is preserved in the archive; the latest stories are on the live feed.
Examining the enterprise adoption curve of internal AI assistants: how Macmillan Publishers rolled out the NOA assistant in early 2024 and ultimately wound down the project by October 2025 following low staff adoption and reliability feedback. In January 2024, employees at the company’s New York of…
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- 2026-10-28 10:29 · DEV Community — AI
Macmillan withdraws internal AI assistant after employee complaints