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Mergetober: an agent that remembers your support tickets, and forgets the deleted ones, with cognee and Zendesk

Support teams answer the same questions again and again: "have we seen this error before?", "how did we fix the double charge last month?" The answers are in old tickets and Help Center articles, but nobody has time to dig through them. For Mergetober I built a Zendesk connector for cognee , so an…

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  1. 2026-10-31 17:54 · DEV Community — AI
    Mergetober: an agent that remembers your support tickets, and forgets the deleted ones, with cognee and Zendesk

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