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Most AI Chatbots Send Customer Data Straight to the Model. Here's the Layer We Built to Stop It.

This story is from 2026-10-22. It is preserved in the archive; the latest stories are on the live feed.

The pattern we kept seeing We've talked with a lot of teams shipping AI features. Support chatbots, internal assistants, agents wired into customer records. Different products, different stacks. And one thing kept showing up. There was no security layer at all. A user typed something into the chatb…

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  1. 2026-10-22 17:19 · DEV Community — AI
    Most AI Chatbots Send Customer Data Straight to the Model. Here's the Layer We Built to Stop It.

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