Most of Your Examples Were Labelled Normal and So Were Most of the Urgent Tickets
The triage prompt had a short definition of urgent and normal, and six examples. Real tickets, copied from the queue, with their labels. Five were normal, because most tickets are. The last two were among them, because that is the order they were pasted in. For a week the model sorted the queue. Th…
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- 2026-11-09 09:43 · DEV Community — AI
Most of Your Examples Were Labelled Normal and So Were Most of the Urgent Tickets