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Muse AI now hands over phone calls to human agents: Meta tests new feature in its personal assistant

Meta is testing a human concierge feature for its AI assistant, Muse, in which human contractors handle phone calls. This test began after Muse's public launch.

Read the full story at Mint AI ↗

Timeline · 14 reports

  1. 2026-09-24 23:13 · CNBC Technology
    Mark Zuckerberg debuts $1,299 Meta VR Glasses and Muse Charm pendant as part of AI agent push
  2. 2026-09-24 17:00 · The Verge AI
    It’s sinister that Meta’s Muse AI mascot is so cute
  3. 2026-09-24 13:10 · The Decoder
    Meta gives its Muse AI agent video avatars, email addresses, and Mac control
  4. 2026-09-24 04:39 · Mint AI
    Meta Muse AI agent gets major upgrade: Digital avatars, smart glasses, Mac control and more
  5. 2026-09-24 00:46 · TechCrunch AI
    Meta made a Tamagotchi-like wearable for its Muse AI agent
  6. 2026-09-24 00:27 · Wall Street Journal Technology
    Mark Zuckerberg Showcases Muse AI Agent Fused With Smartglasses
  7. 2026-09-23 23:33 · Mashable AI
    Meta gets metaphysical laying out vision for Muse AI assistant
  8. 2026-09-23 17:52 · CNET AI
    Meta’s Muse AI Agent Has Been Downloaded Half a Million Times — With a Serious Bug
  9. 2026-09-23 14:52 · TechRadar AI
    Meta Muse could read your private messages without permission, report finds
  10. 2026-09-23 12:54 · Wired AI
    Meta’s Muse AI Assistant Rolled Out With a Serious Security Flaw
  11. 2026-09-22 18:00 · Mint AI
    Muse AI now hands over phone calls to human agents: Meta tests new feature in its personal assistant
  12. 2026-09-22 17:25 · r/artificial
    Meta’s New Muse AI Agent Read My Private Messages. I Never Asked It To
  13. 2026-09-22 16:45 · r/ArtificialInteligence
    Meta Tests Muse AI Agent Calls That Are Actually Made By Humans in a Call Center
  14. 2026-09-22 16:33 · 404 Media
    Meta Tests Muse AI Agent Calls That Are Actually Made By Humans in a Call Center

More stories

  1. Introducing Ray-Ban Meta Audio and More AI Glasses Styles — Meta Newsroom
  2. Everything announced at Meta Connect 2026 — Mashable AI
  3. Meta’s New AI Device Is This Tamagotchi-Like Muse Charm Keychain — CNET AI
  4. Zuckerberg unveils AI ‘charm’ device that can fit on a keychain — Financial Times AI
  5. The Biggest News From Connect 2026 — Meta Newsroom
  6. Bringing Private Processing to Meta AI Glasses — Engineering at Meta
  7. Everything new coming to Meta's AI agent Muse — TechCrunch AI
  8. Don’t be fooled by this summer of AI hype — MIT Technology Review AI

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