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Muse AI now hands over phone calls to human agents: Meta tests new feature in its personal assistant

Meta is testing a human concierge feature for its AI assistant, Muse, in which human contractors handle phone calls. This test began after Muse's public launch.

Read the full story at Mint AI ↗

Timeline · 18 reports

  1. 2026-09-24 17:00 · The Verge AI
    It’s sinister that Meta’s Muse AI mascot is so cute
  2. 2026-09-24 15:56 · CNBC Technology
    Mark Zuckerberg debuts $1,299 Meta VR Glasses and Muse Charm pendant as part of AI agent push
  3. 2026-09-24 13:10 · The Decoder
    Meta gives its Muse AI agent video avatars, email addresses, and Mac control
  4. 2026-09-24 10:54 · TechRadar AI
    I asked Meta's Muse AI to save me $1,000
  5. 2026-09-24 04:39 · Mint AI
    Meta Muse AI agent gets major upgrade: Digital avatars, smart glasses, Mac control and more
  6. 2026-09-24 00:46 · TechCrunch AI
    Meta made a Tamagotchi-like wearable for its Muse AI agent
  7. 2026-09-24 00:27 · Wall Street Journal Technology
    Mark Zuckerberg Showcases Muse AI Agent Fused With Smartglasses
  8. 2026-09-23 23:33 · Mashable AI
    Meta gets metaphysical laying out vision for Muse AI assistant
  9. 2026-09-23 22:09 · Mashable AI
    10 ways to use Metas Muse AI app, from flight credits to outfit ideas
  10. 2026-09-23 17:52 · CNET AI
    Meta’s Muse AI Agent Has Been Downloaded Half a Million Times — With a Serious Bug
  11. 2026-09-23 14:52 · TechRadar AI
    Meta Muse could read your private messages without permission, report finds
  12. 2026-09-23 12:54 · Wired AI
    Meta’s Muse AI Assistant Rolled Out With a Serious Security Flaw
  13. 2026-09-22 18:00 · Mint AI
    Muse AI now hands over phone calls to human agents: Meta tests new feature in its personal assistant
  14. 2026-09-22 17:25 · r/artificial
    Meta’s New Muse AI Agent Read My Private Messages. I Never Asked It To
  15. 2026-09-22 16:45 · r/ArtificialInteligence
    Meta Tests Muse AI Agent Calls That Are Actually Made By Humans in a Call Center
  16. 2026-09-22 16:33 · 404 Media
    Meta Tests Muse AI Agent Calls That Are Actually Made By Humans in a Call Center
  17. 2026-09-22 03:53 · r/AI_Agents
    I started r/MuseAssistant — a community for Meta's Muse AI agent 👋
  18. 2026-09-22 02:58 · r/artificial
    Amazon Blocks Meta’s Muse AI Agent From Amazon.com Shopping After Meta Rejects Removal Request

More stories

  1. AI hyperscalers may need to raise productivity 2.7 times by 2030 to justify nearly $1.1 trillion in infrastructure spending through 2027, according to new research. — r/agi
  2. Meta's standoff with Amazon over Muse could be a sign of things to come — CNBC Technology
  3. Trump offloads tens of millions in AI, tech shares, led by Microsoft, Amazon, Meta — South China Morning Post Tech
  4. Meta’s New AI Agent Is an Instant Hit—and the Backlash Has Already Begun — Wall Street Journal Technology
  5. Retailers are picking sides on AI shopping agents — Semafor Technology
  6. AI Spending Faces A Trillion-Dollar Reckoning If Productivity Falls Short, MIT Says — r/ArtificialInteligence
  7. Agent Wars! — The AI Daily Brief
  8. Amazon shuts out Meta's Muse — The Rundown AI

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