Muse AI now hands over phone calls to human agents: Meta tests new feature in its personal assistant
This story is from 2026-09-22. It is preserved in the archive; the latest stories are on the live feed.
Meta is testing a human concierge feature for its AI assistant, Muse, in which human contractors handle phone calls. This test began after Muse's public launch.
Read the full story at Mint AI ↗
Timeline · 12 reports
- 2026-09-25 14:21 · AI Insider
Meta Goes All In on Muse AI Agent at Connect 2026 With Avatars, Camera-Free Glasses and a Keychain Device - 2026-09-24 23:13 · CNBC Technology
Mark Zuckerberg debuts $1,299 Meta VR Glasses and Muse Charm pendant as part of AI agent push - 2026-09-24 17:00 · The Verge AI
It’s sinister that Meta’s Muse AI mascot is so cute - 2026-09-24 04:39 · Mint AI
Meta Muse AI agent gets major upgrade: Digital avatars, smart glasses, Mac control and more - 2026-09-24 00:27 · Wall Street Journal Technology
Mark Zuckerberg Showcases Muse AI Agent Fused With Smartglasses - 2026-09-23 23:33 · Mashable AI
Meta gets metaphysical laying out vision for Muse AI assistant - 2026-09-23 17:52 · CNET AI
Meta’s Muse AI Agent Has Been Downloaded Half a Million Times — With a Serious Bug - 2026-09-23 14:52 · TechRadar AI
Meta Muse could read your private messages without permission, report finds - 2026-09-23 12:54 · Wired AI
Meta’s Muse AI Assistant Rolled Out With a Serious Security Flaw - 2026-09-22 18:00 · Mint AI
Muse AI now hands over phone calls to human agents: Meta tests new feature in its personal assistant - 2026-09-22 17:25 · r/artificial
Meta’s New Muse AI Agent Read My Private Messages. I Never Asked It To - 2026-09-22 16:45 · r/ArtificialInteligence
Meta Tests Muse AI Agent Calls That Are Actually Made By Humans in a Call Center