My Agent Gave a Refund on Day 47. My Policy Said 30. The Culprit Was 900 Words Down My Prompt.
This story is from 2026-10-30. It is preserved in the archive; the latest stories are on the live feed.
A customer named Dana asked for a refund on day 47. My policy says 30 days. My agent refunded her, apologized warmly, and offered 20% off her next order. I found out from the Stripe notification, not from my agent. It had logged the whole thing as status: success . My first instinct was the usual o…
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- 2026-10-30 01:02 · DEV Community — AI
My Agent Gave a Refund on Day 47. My Policy Said 30. The Culprit Was 900 Words Down My Prompt.