My AI Agent Kept Calling the Wrong Tool. I Blamed the Model for a Week — the Bug Was in 6 Lines of JSON
This story is from 2026-09-09. It is preserved in the archive; the latest stories are on the live feed.
For seven days I was convinced I'd picked the wrong model. My support agent — the one that looks up orders, checks refund eligibility, and escalates to me when it's out of its depth — kept doing something maddening: when a customer asked "where's my order?", it would call search_knowledge_base inst…
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- 2026-09-09 01:03 · DEV Community — AI
My AI Agent Kept Calling the Wrong Tool. I Blamed the Model for a Week — the Bug Was in 6 Lines of JSON