My custom AI bot keeps giving bad advice because it cannot retain feedback from past calls
This story is from 2026-10-15. It is preserved in the archive; the latest stories are on the live feed.
Your support bot tells a customer that a sync error goes away if they clear the app cache. It does not. The customer writes back, a person on the team finds the real fix, re-authorising the integration, and the ticket closes. Next Tuesday another customer reports the same error, and the bot recomme…
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- 2026-10-15 17:15 · DEV Community — AI
My custom AI bot keeps giving bad advice because it cannot retain feedback from past calls