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My support chatbot scored 0.92. It was also lying to customers.

This story is from 2026-10-08. It is preserved in the archive; the latest stories are on the live feed.

Twelve of my thirteen test prompts scored a perfect 1.00. Two independent evaluation runs agreed: 0.92 correctness . No message routed to the wrong place, both prompt-injection attempts refused. And yet, in one conversation, my chatbot told a customer: "I have filed a bug report with ticket ID TIX-…

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  1. 2026-10-08 22:00 · DEV Community — AI
    My support chatbot scored 0.92. It was also lying to customers.

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