New Method Builds Regional Slang Lexicons for Power-Grid Customer Service
Researchers propose a soft-label bidirectional anchoring approach with active learning to construct regional slang lexicons, helping utilities interpret informal customer posts about outages, billing, and equipment faults.
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- 2026-11-04 05:00 · arXiv cs.CL
Constructing a Regional Slang Lexicon for Electricity Demands via Soft-Label Bidirectional Anchoring and Active Learning