NiCE Unveils Next-Generation Cognigy Platform for Governed Enterprise AI Agents

On November 12, 2026, NiCE announced the next generation of its Cognigy platform for building and managing enterprise customer-service AI agents, adding AI-assisted development, reusable skills, and governance features.

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2026-11-12 13:35 · Unite.AI
NiCE Upgrades Cognigy for Governed Enterprise AI Agents

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