One AI agent, four stores, four different refund policies — the customer found all of them
This story is from 2026-10-26. It is preserved in the archive; the latest stories are on the live feed.
A dental group with four locations in the Phoenix metro deployed one shared AI receptionist in March. Same prompt, same knowledge base, one deployment — that was the selling point: "one brain, four front desks." By June they had a problem no dashboard flagged: the AI was quoting four different canc…
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- 2026-10-26 02:05 · DEV Community — AI
One AI agent, four stores, four different refund policies — the customer found all of them