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OpenAI confirmed I can permanently lose my ChatGPT account if I lose access to an old email — even though I’m still logged in

I’ve been going back and forth with OpenAI Support about what seems to be a pretty serious account-recovery flaw. I have a long-standing paid ChatGPT account with years of conversations and ongoing work in it. Here’s the situation: • I know the account email address. • I know the correct password.…

Read the full story at r/OpenAI ↗

Timeline · 1 report

  1. 2026-09-25 16:29 · r/OpenAI
    OpenAI confirmed I can permanently lose my ChatGPT account if I lose access to an old email — even though I’m still logged in

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