Our support agent recommended replacing a valid API key
This story is from 2026-09-29. It is preserved in the archive; the latest stories are on the live feed.
On September 22, our support diagnostic produced the same wrong recommendation three times for one customer's app: replace its OpenAI key. The key authenticated. The customer's project could not access the model we used to test it. The recommendation was already written in our Python code: Check th…
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- 2026-09-29 12:15 · DEV Community — AI
Our support agent recommended replacing a valid API key