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Parloa says it is partnering with Zalando on AI customer conversations

Parloa co-founder and chief executive Malte Kosub said Zalando will use the Berlin company’s AI for customer conversations across Europe, though neither company has published an announcement and Zalando has not commented. Article 50 of the AI Act, applicable since 2 August, puts the duty to disclos…

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  1. 2026-09-22 16:13 · The Next Web
    Parloa says it is partnering with Zalando on AI customer conversations

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