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Part 2: We Fixed the Root Causes of Our AI Agent Incident. Routing Models by Step Cut Latency 86%

This story is from 2026-10-20. It is preserved in the archive; the latest stories are on the live feed.

Note: this is a composite scenario built from common production failure patterns in agent systems. Ticket IDs, dollar amounts, latencies, and probabilities are illustrative. I drafted it with AI assistance and edited it myself. In part 1 , our billing agent settled a $48,000 credit it should have r…

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  1. 2026-10-20 06:00 · DEV Community — AI
    Part 2: We Fixed the Root Causes of Our AI Agent Incident. Routing Models by Step Cut Latency 86%

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