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Per seat SaaS pricing is quietly breaking and the vendors know it

The per seat model assumes a human at every seat doing work. When one agent can do the work of several seats, that math falls apart, and you can watch vendors scrambling in real time. Look at how one support tool went per resolution, or how a big CRM repriced its agent layer several times, per conv…

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  1. 2026-10-28 08:55 · r/ArtificialInteligence
    Per seat SaaS pricing is quietly breaking and the vendors know it

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