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Pick your phone route before you pick a voice AI framework

Here's a view we hold firmly: work out how calls will reach your agent before you choose the framework. SIP trunking is the reliable path for production phone traffic, and WebRTC belongs to calls that start in a browser. That one choice also decides, quietly, whether a caller who asks for a human c…

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  1. 2026-11-11 06:46 · DEV Community — AI
    Pick your phone route before you pick a voice AI framework

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