Probabilistic Code Needs Human Ground Truth
Last month I watched a support team demo their new AI deflection wall with pride. A customer asked where their invoice was, and the bot answered — confidently, politely, instantly — with a ticket number that didn't exist. Nobody caught it for three days. The bot wasn't lying. It was doing exactly w…
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- 2026-11-12 16:57 · DEV Community — AI
Probabilistic Code Needs Human Ground Truth