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RAG chatbot looks great in demo but falls apart on real user questions. How are you handling retrieval quality?

Working on a RAG based support bot for a client project and hit a wall I did not expect. On our test questions it looks great, but real users type messy stuff like half sentences, typos, and questions that need info from 2 or 3 different docs. Retrieval keeps pulling the wrong chunks and the model…

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  1. 2026-10-13 10:16 · r/artificial
    RAG chatbot looks great in demo but falls apart on real user questions. How are you handling retrieval quality?

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